A predictive dialer dials a listing of telephone numbers and connects answered dials to people making calls, often mentioned as agents. Predictive dialers use statistical algorithms.
Computer telephony integration technology is a software product that connects phone systems and computers, specifically with customer relationship management systems.
An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.
Customized tailor-made CRM and Integration solutions start from 400 INR/hr with cost-effective and affordable modules depending on end clients' requirements like Existing/New Software Development/Maintenance.
Outbound Call Centers using an Outbound IVR Solution are different from predictive dialers or robocalls. Telemarketing companies utilize predictive dialers to connect with as many end-users as possible.
Cloud telephony is a business technology term connecting multiple telephone and data lines to a business.